This page explains how we deliver frozen food safely, why frozen items are restricted to UK next-day delivery, and what to do when your order arrives. These measures help us protect food quality and maintain temperature control during transit. Our service is ideal for those needing frozen food next day delivery UK wide.
Why are frozen products next-day delivery only?
Frozen food is highly temperature-sensitive. To maintain food safety and quality, all frozen products are dispatched using UK next-day courier services only. This ensures that your frozen food next day delivery UK experience is seamless.
Next-day delivery:
- Minimises time in transit
- Helps maintain frozen temperature
- Reduces the risk of spoilage or quality loss
- For these reasons, slower delivery options are not available for frozen items.
How are frozen products delivered?
Frozen items are packed carefully before dispatch to slow temperature change during courier delivery, ensuring consistent frozen food next day delivery UK services.
Our frozen delivery process includes:
- Insulated packaging
- Cooling materials such as ice packs where required
- Secure outer cartons to protect products in transit
- Fast dispatch using next-day couriers
Frozen orders are prioritised to meet delivery timeframes.
Is frozen food available for international delivery?
No. Frozen products are UK delivery only. This maintains the integrity of our frozen food next day delivery UK strategy.
International transit times and customs processes make it impossible to guarantee safe temperature control for frozen food. For this reason, frozen items are excluded from international delivery.
International orders are limited to selected ambient products only.
What should I do when frozen items arrive?
When your frozen delivery arrives:
- Open the package as soon as possible
- Check the condition of the products
- Place frozen items into your freezer immediately
Prompt storage is essential to maintain food safety and quality.
Can frozen items be ordered with other products?
Yes, frozen items can be ordered alongside ambient and chilled products, and all will benefit from our frozen food next day delivery UK service.
Please note:
- Orders containing frozen items will use next-day delivery
- In some cases, orders may be split to ensure food safety
- Delivery options are shown clearly at checkout
Important frozen delivery notes
- Frozen products are UK delivery only
- Next-day delivery is required for frozen items
- Delivery times are estimates, not guarantees
- Items must be stored immediately on arrival
Need help with a frozen order?
If you have questions about frozen products or next-day delivery, please contact our support team.
To help us assist quickly, include:
- Your order number
- Delivery date
- Photos if there is a quality concern