Contact Nicol Retailer
Questions about an order, delivery, or our products? Our friendly team is here to help. Reach us instantly via live chat during opening hours.
By Post
Nicol Retailer Limited, 15 & 16 Fen Court, Dodson Way, Fengate, Peterborough, PE1 5XJ
Opening Hours
| Mon – Fri | 09:00 – 17:30 |
| Saturday | 10:00 – 16:00 |
| Sunday & Bank Holidays | Closed |
Why Shop With Us
- Fresh, high‑quality UK produce
- Gluten‑free & vegan-friendly options
- Fast UK delivery & helpful support
Use Our Live Chat
Need a quick answer? Click the button below. If we’re offline, leave a message in the chat and we’ll respond as soon as we’re back.
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How quickly do you reply on live chat?
During opening hours we typically reply within a few minutes. Outside of hours, leave a message and we’ll follow up the next working day.
Do you offer vegan and gluten‑free products?
Yes — we stock a wide range of vegan and gluten‑free items. If you need guidance or ingredient info, pop into the live chat and we’ll help.
Where do you deliver?
We deliver across the UK, and we also do international delivery via DHL Express. Delivery options and international shipping are shown at checkout based on the country being shipped to. Free UK delivery for orders over £40.
How can I track my order?
Once dispatched, you’ll receive a tracking link by SMS or in your account. If you need an update, reach out via live chat with your order number.